Need to know

Frequently Asked Questions

Everything you need to know before taking Diveluma Pro™ underwater.

How does Diveluma Pro™ work?
Diveluma Pro™ combines a diving mask with a built-in point-of-view camera. Put on the mask, press the control on top, and record underwater video hands-free while you swim or snorkel.
How deep can I use it underwater?
The camera mask is designed for underwater use at depths of up to 15 metres (49 feet). Always check that the charging-port cover and seals are fully closed before entering the water.
How long does the battery last?
A full charge provides up to 120 minutes of recording time. Actual battery life can vary with recording settings, Wi-Fi use, water temperature and how often the camera is started or stopped.
Can I connect the camera to my phone?
Yes. The built-in Wi-Fi connection lets you pair the camera with its companion app to preview footage and manage compatible recordings from your phone.
What is included in the package?
Your package includes 1 Diveluma Pro™ camera mask, 1 charging cable and 1 user manual. Please check all items before your first underwater session.
Can I use it for swimming, snorkeling and diving?
It is suitable for swimming, snorkeling and recreational underwater exploration within its rated depth. It is not a substitute for professional diving or safety equipment, so always follow local water-safety guidance.
How should I care for it after use?
Rinse the mask with clean fresh water after every ocean or pool session. Let it air-dry completely, keep the charging area dry, and avoid opening any cover while the product is wet.
How can I track my order or request help?
Use the tracking link in your shipping-confirmation email or visit our Track Order page. For product or order assistance, contact us through the store's Contact page and include your order number.

Still have questions? Contact our support team.